Shipping policy

Last updated: September 11, 2026

Thank you for shopping with NUVEREN. This Shipping Policy explains how we process and ship orders placed through https://nuveren.com.

Order processing time

In-stock products are generally processed and shipped within 24 business hours after payment has been successfully received.

Orders are processed on business days only, Monday through Friday, excluding holidays. Orders placed on weekends or holidays will generally begin processing on the next business day.

Custom-made or made-to-order products generally require approximately 7–12 business days to prepare before shipment. The exact processing time may vary depending on the product, specifications, and order volume.

Tesla model PPF orders in the United States

For Tesla model paint protection film (PPF) orders shipped within the United States, the estimated lead time is approximately 3–7 days.

This estimate may vary depending on product availability, order specifications, carrier delays, weather, holidays, or other circumstances beyond our control.

Shipping rates

Orders with a merchandise subtotal of US$169 or more are eligible for free worldwide shipping, unless otherwise stated at checkout.

Orders below US$169 will be charged shipping fees calculated and displayed at checkout based on the destination, package size, weight, and selected shipping service.

Island and remote-area destinations may require an additional island delivery surcharge of approximately US$100–US$200. The final surcharge depends on the destination and carrier requirements.

If an additional surcharge is required, we will contact you before shipping. The order may be held until the surcharge is confirmed and paid. If the surcharge is not accepted, the order may be cancelled and refunded.

Delivery estimates

Delivery times begin after the order has been processed and shipped. Any delivery estimate shown at checkout or provided by the carrier is an estimate only and is not guaranteed.

Delivery times may be affected by carrier delays, weather, customs processing, public holidays, incorrect or incomplete address information, remote-area delivery requirements, or other circumstances beyond our control.

Shipping address

Please make sure that your shipping address is complete and accurate before submitting your order.

NUVEREN is not responsible for delays, additional shipping costs, failed delivery, or lost packages caused by incorrect, incomplete, or outdated address information provided by the customer.

If you need to correct your shipping address, please contact us as soon as possible at support@nuveren.com. We cannot guarantee that address changes can be made after an order has been processed or shipped.

Order tracking

When tracking information is available, it will be sent to the email address provided with your order. Tracking information may take some time to update after the package has been handed to the carrier.

Customs, duties, and taxes

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the customer’s responsibility. NUVEREN does not control customs fees or the length of customs processing.

Customers are responsible for providing any information required by customs authorities and for complying with the laws and import requirements of the destination country.

Delayed, lost, or damaged packages

If your package is delayed, please first review the tracking information and contact the shipping carrier.

If the tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, building management, and the carrier.

If your package arrives damaged, please take photographs of the packaging and products and contact us promptly at support@nuveren.com.

We will make reasonable efforts to assist with carrier claims, but we cannot guarantee the outcome of a carrier investigation or claim.

Shipping restrictions

Some products or destinations may be subject to shipping restrictions. If we are unable to ship an order to your destination, we will contact you and provide available options, which may include cancelling and refunding the order.

Contact us

If you have questions about shipping or your order, please contact us:

NUVEREN
Email: support@nuveren.com
Website: https://nuveren.com

For damaged, incorrect or missing shipments, please also review our Return and Refund Policy. Nothing in this policy limits rights that cannot be excluded under applicable law.